COMMON QUESTIONS

Everything You Need to Know

WHAT IS A HEAT PUMP?

A heat pump is a type of HVAC unit that can regulate indoor temperature in warm or wintry weather. Using a refrigerant, it extracts heat from your home in summer and pumps it outdoors. Then it reverses the process in the winter, pumping warm air from the outdoors into your home. Yes, even on a cold day, there’s some heat to capture from outside! A heat pump commonly functions in tandem with an electric furnace and can be used in tandem with a gas furnace. Heat pumps are most ideally suited for warm climates but can be used to supplement systems in cold-weather areas.

WHAT IS A DUCTLESS MINI-SPLIT AIR CONDITIONING SYSTEM?

A ductless mini-split is a type of air conditioning system that uses an outside condensing unit to cool air locally. The cool air is not delivered through ducts but through a wall-mounted or ceiling-mounted blower unit. Several indoor blower units can operate separately in different rooms connected to one outdoor condenser.

HOW DO YOU KNOW WHEN TO REPLACE YOUR FURNACE?

Your home’s heating system is an expensive investment. When you’re considering whether to repair or replace your furnace, there are four main factors to keep in mind:

• Age – If your furnace is more than 10 years old, it’s likely not operating at optimal efficiency.

• Repair type and frequency – How frequently do you repair the unit? Are any upcoming repairs expected to be particularly costly?

• Your energy bill – If you’ve noticed an uptick in your energy bill, it may be in part due to an aging furnace.

• Comfort – If your energy bills are rising and the temperature of your home isn’t comfortable, it can be frustrating. Uneven temperatures, trouble keeping up with demand, and freezing air escaping supply registers are all signs that it’s time to replace your home’s furnace.